Healthcare receivables factoring software
Healthcare receivables factoring advances cash against claims owed by payers and insurers rather than ordinary trade invoices. That structural difference, a third party sitting between the provider and the money, makes the back office harder to run. Billed amounts rarely match remitted amounts, remittances arrive in bulk, and aged or denied claims need steady follow-up. Zolvo is AI back-office automation for commercial lenders that augments the systems you already use (factoring platforms, loan servicing, accounting, and bank feeds), so your team can service more receivables without adding people.
The servicing problem in medical factoring
Most of the work in a healthcare-focused factor is servicing, not underwriting. Confirming a receivable is valid and unencumbered before funding, applying payer cash, chasing short-paid and aged balances, and reporting portfolio health all repeat for every account, every month. As the book grows, that labor grows with it.
Zolvo addresses the four parts of that workload directly, staying general about clinical specifics so nothing depends on handling protected health information.
Verify receivables before you fund
Before advancing against a claim, you need confidence it is real, accurate, and not already pledged elsewhere. Zolvo runs multi-channel confirmation (phone, email, WhatsApp, and AI voice), checks amount and terms against supporting detail, and surfaces duplicate-pledging and fraud signals. The same engine powers our verification workflow across asset classes, so the checks you rely on in factoring carry over to payer-backed receivables.
Reconcile payer remittances without the spreadsheet
A single payer deposit can settle dozens of claims, each with its own allowed amount, contractual adjustment, and reason code in an 835 or EOB style remittance. Matching those lines back to the receivables you funded is the slowest task in the shop when it is done by hand. Zolvo parses remittances and bank deposits and auto-matches cash with confidence scoring, reaching an 87% automatic match rate and roughly 12x faster reconciliation. Your team reviews only the exceptions. See the full reconciliation engine for how matching and exception handling work.
Automate collections and monitor the portfolio
Aged and short-paid balances need consistent follow-up, not a dedicated chase team. Zolvo runs scheduled reminders over email, WhatsApp, and SMS, answers routine questions with an AI assistant, and escalates complex cases by rule, the same approach described under collections automation. On top of that, portfolio and covenant monitoring tracks concentration, dilution, aging, advance rates, and covenants, with on-demand reporting for funders and LPs so payer concentration and dilution trends show up early.
Built to augment, not replace
Zolvo layers on top of your current stack instead of forcing a migration. It is SOC 2 Type II, GDPR aligned, uses AES-256 encryption, and isolates every tenant's data. Most teams go live in about 2 weeks and see operations costs drop by up to 70%. If you also lend against business assets, the same modules apply to asset-based lending.
Frequently asked questions
How is healthcare receivables factoring different from ordinary invoice factoring?
In ordinary invoice factoring, the debtor is the customer named on the invoice. In healthcare factoring, payment usually comes from a payer or insurer, often net of contractual adjustments and denials, so the remitted amount differs from the billed amount. That makes verification and remittance reconciliation more involved, which is exactly where Zolvo's automation focuses.
Can Zolvo reconcile 835 or EOB style remittances?
Yes. Zolvo parses payer remittances and bank deposits and matches the cash back to funded receivables with confidence scoring, handling bulk deposits, partial payments, and adjustments. Anything it cannot resolve automatically is routed to your team as a clear exception rather than a blank spreadsheet.
Will it replace our existing factoring system?
No. Zolvo augments the platforms, servicing systems, accounting tools, and bank feeds you already run. It adds verification, reconciliation, collections, and monitoring on top, and most teams are live in about two weeks. Talk to us to scope a fit.